Supporting sustainable food choices during Veganuary and beyond

By Jaz Rabadia, Global Head of Responsible Business & Sustainability Just Eat Takeaway.com

Consumers are increasingly seeking more sustainable options across the world today and at Just Eat Takeaway.com, we recognise the need to respond to this by enabling choice across our platforms. One of the ways we’re doing this is through our support for Veganuary. This initiative, which is run by a non-profit organisation, plays an important role in advocating for sustainable ordering by encouraging individuals to embrace and explore more plant-based options throughout the month of January.  

Engaging our network of partners and consumers 

For the fourth year in a row, we’re pleased to be supporting the Veganuary challenge by actively engaging with our partners and consumers through a multi-channel communication campaign. We’re working with key restaurant partners, including both famous brands and local independents, to feature and promote a variety of vegan and vegetarian meals. This is alongside selected special offers to help encourage consumers to explore the wide range of non-meat options we have available across our offering.

As a business that offers more than 100 different cuisine types on its platform, we’re committed to meeting consumer demand for choice and convenience. Through our product for example, consumers can filter through cuisine categories to find what they’re looking for, including vegetarian and vegan options. Alongside this, we’re also seeing a noteworthy increase in the supply and demand for vegetarian and vegan options, reflecting a growing trend towards plant-based eating. Our latest Food Trends Reports highlights this shift: in the Netherlands, 29% of all dishes ordered on Thuisbezorgd.nl in 2023 were vegetarian whilst 15% of all dishes ordered on Lieferando in Austria were vegan. 

With the huge environmental impact of products such as meat and dairy, we know it’s important that our support in this space goes beyond Veganuary. One way we’re doing this is through educating our network about the impact food choices can have on our planet.

Engaging our employees

We’re using this opportunity to engage our employees on the topic too. We’ve introduced a workplace wellbeing challenge to inspire our colleagues across the business to explore plant-based foods and provide them with the tools they need to make more informed choices. And what’s really exciting is we will be rolling out a carbon labelling initiative in our Amsterdam canteen following a customer trial we launched in the UK. The aim is to increase employee understanding of the carbon impact associated with their meal choices. A ‘traffic light’ carbon rating will be visibly displayed alongside lunch dishes and will take into account the farming, production, transport, and packaging of these meals. 

Overall, as part of our mission to help drive a more sustainable future for our industry, our continued aim is to educate our network about the environmental impact of their food choices. This includes encouraging our consumers, partners and employees to consider more sustainable options and ongoing initiatives, like Veganuary, help us to do just this. Read more about our responsible business strategy here.Plant-based food for every mood

About Just Eat Takeaway.com

Just Eat Takeaway.com (LSE: JET, AMS: TKWY) is one of the world’s leading global online food delivery companies.

Headquartered in Amsterdam, the Company is focused on connecting consumers and Partners through its platforms. With 679,000 connected Partners, Just Eat Takeaway.com offers consumers a wide variety of choices from restaurants to retail.

Just Eat Takeaway.com has rapidly grown to become a leading online food delivery marketplace with operations in Australia, Austria, Belgium, Bulgaria, Canada, Denmark, France, Germany, Ireland, Israel, Italy, Luxembourg, New Zealand, Poland, Slovakia, Spain, Switzerland, the Netherlands, the United Kingdom and the United States.

From Mood Food to Taste Makers: Just Eat Takeaway.com unveils Global Food Trends

Just Eat Takeaway.com presents its Global Food Trends report, looking at consumer behaviours as well as food and grocery trends across all 20 markets it serves. 

According to the report, the culinary landscape is evolving, shaped by the changing preferences of consumers and new innovations in food and retail delivery. In collaboration with global trends forecasting agency WGSN, Just Eat Takeaway.com has identified 5 trends for 2024:

Mood Food: Consumers are looking for a break in routine when it comes to food choices, with many aiming for dishes that uplift their mood. 

Zero Heroes: More and more consumers are seeking out solutions to minimise their food waste as well as reduce excessive packaging resulting from their orders.

Fusion of Cultures: The demand for new flavours and an exploration of different cultures is driving the trend for cuisines that provide a sense of connection. 

Direct-to-Cart: Consumers expect on-demand services that offer convenience and flexibility as well as an elevated experience. 

Taste Makers: People seek inspiration on social media from all types of sources and channels. Social media emerges as a new marketplace for discovering and introducing new dishes.Global Food Trends Report 7.95 MB PDF document

This global report is part of the annual Food Trends Report initiative spanning across multiple markets. The reports emphasise Just Eat Takeaway.com’s leadership in the domain of food, groceries, online delivery, and evolving consumer habits. 

Read more in the Food Trend Reports per market:

Austria – Food Trend Report Lieferando

Belgium – Food Trend Report Takeaway.com Dutch version / French version

France – Food Trend Report Just Eat

Germany – Food Trend Report Lieferando

Italy – Food Trend Report Just Eat

Netherlands – Food Trend Report Thuisbezorgd.nl

Poland – Food Trend Report Pyszne.pl

Spain – Food Trend Report Just Eat

Switzerland – Food Trend Report Just Eat French version / German version

United States – Food Trend Report Grubhub

Just Eat Enhancing user experience through innovation

We’re at a time when anyone anywhere can order whatever they want, whenever they want online and via apps. This trend of digitalisation is one that fuels our growth. 

Just Eat Takeaway.com is continually evolving its technology to help people discover and try new foods and more generally, help them find what they want more quickly whether that be at home, in the office or with friends. And testing new innovations is one of the ways we respond to growing consumer demand for convenience and choice while fostering a trustworthy and seamless experience. 

AI Assistant 

As part of this, we’re pleased to be developing an AI-powered assistant designed to empower everyday convenience by saving consumers time and giving them more ways to order. For the initial test, consumers who opt-in will be able to use the assistant to build and customise their orders through text and voice ordering. 

The business will continue to develop this experience and plans to soon roll out advanced personalisation by helping consumers discover new partners, offering personalised recommendations,delivering regular order updates and providing AI assistance for specific consumer questions. 

The assistant will first be piloted with some consumers in the UK in the next few weeks, with plans to roll this out to more countries globally and to test it in several languages over the coming months.

Robot deliveries

Another way Just Eat Takeaway.com continues to innovate is through testing different forms of deliveries. To support our partners to fulfil deliveries in shorter distances, we’re rolling out robot deliveries in the US and testing in Poland. Grubhub offers robot delivery to its campus partners at universities across the United States, and Pyszne.pl have piloted this for consumers in Warsaw. We’ve also trialled delivery by drone in Ireland and the Netherlands to deliver products quickly and efficiently to local residents. 

Using our tech for good

We know we have a real opportunity through the use of our tech to support both our partners and consumers. As an example, earlier this year, our Canadian team launched the Do Good Deal pilot, designed to help minimise food waste. Through this, selected restaurant partners were able to use the platform to offer end-of-day discounts on unsold menu items that would have otherwise gone to waste. We are now working to expand the pilot within Europe.

We are forever exploring new technologies from using robotics technology and testing new features to always be ahead of what’s coming next. Overall, this will help the business in driving an enhanced experience for consumers and partners across the world. 

About Just Eat Takeaway.com

Just Eat Takeaway.com (LSE: JET, AMS: TKWY) is one of the world’s leading global online food delivery companies.

Headquartered in Amsterdam, the Company is focused on connecting consumers and Partners through its platforms. With 679,000 connected Partners, Just Eat Takeaway.com offers consumers a wide variety of choices from restaurants to retail.

Just Eat Takeaway.com has rapidly grown to become a leading online food delivery marketplace with operations in Australia, Austria, Belgium, Bulgaria, Canada, Denmark, France, Germany, Ireland, Israel, Italy, Luxembourg, New Zealand, Poland, Slovakia, Spain, Switzerland, the Netherlands, the United Kingdom and the United States.

Did Somebody Say… Christina Aguilera and Latto bring hip hop and opera together for latest Just Eat Takeaway.com creative

Just Eat Takeaway.com is introducing the next chapter of the ‘Did Somebody Say’ Brand platform, enlisting pop icon Christina Aguilera and rising hip-hop star Latto to front its latest global campaign together.

This is the first time the creative has used two artists and two different musical genres for its world renowned platform. Bringing together Latto’s exhilarating hip-hop energy with Christina Aguilera’s iconic range of operatic vocals, the duo create a truly unexpected musical showstopper which reflects the pleasant surprise customers feel when they see the amazing selection and quality of food choices available on the platform.

Building on the global success of Snoop Dogg and Katy Perry, the latest instalment continues to excite, entertain and deliver joy with a surprising visual and musical world. The extraordinary nature of the creative brings Just Eat to life in a new light, showcasing that the food delivery giant doesn’t just deliver delicious takeaways, but caters to your every food need with everyday essentials such as groceries, to premium fine-dining dishes such as sushi and gyoza.

Created by McCann London, the TVC begins with Latto and Christina Aguilera dressed in baroque style as operatic queens, both being offered an array of their favourite food, including tacos, poke bowls and fresh thai salad, while delivery couriers and operatic suitors perform elaborate choreography around them. 

The carefully crafted lyrics showcase not only the range of premium dishes, food and groceries available on Just Eat Takeaway.com, but also reflect the rise in demand for food delivery in non-traditional takeaway moments including lunch, dinner and brunch.Susan O’Brien, VP Global Brand at Just Eat Takeaway.com, commented: Snoop Dogg helped us to emotionally connect with audiences and boosted our cultural currency, while working with Katy Perry famously supporting the brand platform Did Somebody Say cemented our role as the answer to all food cravings. As our business evolves to offer more choice and convenience from your favourite local takeaway to dine-in dishes and everyday essentials, it’s only right that we evolve our successful creative formula. The electrifying mix of Christina Aguilera and Latto is not only unexpected, but it reinforces the message that you’ll be amazed at the selection and quality available on our platform.

Susan O’Brien, VP Global Brand at Just Eat Takeaway.com

I had so much fun combining different music styles alongside my girl Latto for Just Eat Takeaway.com. With non-stop laughter and love, we had the best time bringing this project to life. It was clear while shooting long days that JET is the much needed one-stop-shop for meals and grocery needs.

Christina Aguilera 

When I heard about the opportunity to work with Just Eat I was actually abroad on tour using the app! It was a no-brainer for me especially with the iconic Christina Aguilera involved. I had so much fun with this collab and have loved seeing it come to life.

Latto 

We wanted to bring the element of surprise to this creative, and thanks to our ever-courageous clients and the amazing efforts of all involved, this campaign hits unexpected notes at every turn – there’s no way hip-hop and opera should work, but much to our delight and relief, it really, really does.

Rob Webster and Alexei Berwitz, Creative Directors at McCann London 

The new global campaign, led by 60” hero film, will run across TV, OOH, DOOH, Cinema, Social and Radio, including bespoke content created by DEPT® that stretches the campaign across the digital landscape. It launches in the UK and Ireland on Friday 13th October. It will then be rolled out across multiple markets covering Europe, Canada, and Australia over the following months.

Talent Republic continues to drive the talent selection and negotiation process for Just Eat Takeaway.com, including securing the unique partnership between Christina & Latto. DEPT® led digital and UM for media, while Weber Shandwick led global PR, and Mischief on UK PR. 

Global superstar Katy Perry teams up with Just Eat Takeaway.com

Global superstar Katy Perry teams up with Just Eat Takeaway.com – RING, DING, DONG! The food delivery giant’s ‘Did Somebody Say’ tune has officially had a pop-makeover – The new ‘Did Somebody Say’ Just Eat track features catchy rhymes about dishes for every meal occasion – The California Girl singer injects her signature playful charm into a new music video for Just Eat Takeaway.com, wowing in quirky and designer outfits, all inspired by her favourite food  

Pop sensation, Katy Perry, picks up the mic to deliver joy in a new campaign for food delivery giant, Just Eat. Fans (or KatyCats) can expect fireworks in a new music video for the brand, where the star fuses music, fashion and all things food.

In true Katy Perry style, the video sees the California Girl opening her door to a Just Eat delivery courier who she welcomes into her dolls-house-inspired home. As the delivery courier hands Katy her meal, viewers are given a whistle stop tour of her fantastical world, complete with elaborate outfits, piano playing puppets, and of course fabulous food.

The iconic ‘Did Somebody Say… Just Eat’ hit has been remixed into a bubbly pop chart-topper Katy sings rhymes about the different dishes available from Just Eat. From a “curry in a hurry” with medium spice to “a little sushi while I watch a movie” and even a “papaya salad while I sing a ballad”, the tune celebrates how Just Eat satisfies every food craving.

Known for her love of eccentric fashion, having famously dressed as a hamburger at the 2019 Met Gala after party, Katy also dazzles in nine out-of-this-world outfits. All based on her favourite food, clips show Katy eating noodles in a Moschino two piece adorned with fried eggs, enjoying a “Sub in the tub” wearing a diamante lettuce bralet, and treating herself to ice cream in a custom made cake dress. 

Bringing her star power to the new gig, Katy co-created the music and lyrics featured in the campaign, which will no doubt have fans singing along.
Working with Just Eat Takeaway.com was a really fun and natural experience. Coincidentally most of my records and eras have had food undertones to them, from strawberries, to peppermints to now mushrooms. Ordering takeaway is a regular Saturday night for me, so it was fun to channel that into a video that is a combination of the things that bring joy to my life: poppy bright colours, wild outfits, and food puns sung over a catchy tune.
Katy Perry  “While there’s no denying that everyone loved Snoop, it’s now time for a new global icon to take centre stage. Katy Perry brings unparalleled star power and her playful nature matches ours to a tee. “The playful lyrics about the food she craves echoes the huge variety of delicious dishes available on Just Eat. It’s not just a Friday night treat, we’ve seen growth in demand for delivery across breakfast, lunch, mid-week and even late night too. So for those, like Katy, who fancy an Acai bowl for breakfast, a margherita with extra cheese on it, or even a sub when they’re back from the club, will find it on Just Eat” 
Susan O’Brien, VP Global Brand at Just Eat Takeaway.com Fans can watch the full blockbuster advert during the ad break on Channel 4’s Gogglebox on Friday 20th May, or for those who can’t wait, it’s available now on YouTube.

Just Eat Takeaway.com Q1 2022 Trading Update

Jitse Groen, CEO of Just Eat Takeaway.com: “After two years of exceptional growth, we maintain the same high level of orders that were processed during the Covid-19 restrictions. Our priority for 2022 lies in enhancing profitability and strengthening our business. We expect profitability to gradually improve throughout the year, and to return to positive adjusted EBITDA in 2023.”

Just Eat Takeaway.com maintained the high level of Orders that were processed during the Covid-19 restrictions in the first quarter of last year. In the first quarter of 2022, Just Eat Takeaway.com processed 264 million Orders, roughly flat compared with the same period in 2021.
Gross Transaction Value (GTV) amounted to €7.2 billion in the first quarter of 2022, up 4% compared with the same period of 2021, driven by a higher Average Transaction Value.
During the pandemic, the Company benefitted from a rapidly increasing consumer base in a short period of time, adding more than 20 million active consumers since April 2020. As a result, the Company temporarily experiences a corresponding higher-than-normal absolute churn level in the first half of 2022, despite a lower relative churn level of this new consumer group versus pre-pandemic cohorts. While growth in the second quarter of 2022 will remain challenging, key growth drivers, such as Average Monthly Order Frequency and Returning Consumers are expected to remain above pre-pandemic and even above pandemic levels.
Management considers enhancing profitability as one of its highest priorities in 2022, with a clear focus on (i) increasing revenue per order, (ii) improving courier costs per order, and (iii) reducing overheads and operating expenses. Consequentially, management expects to reach positive adjusted EBITDA[1] for the full year 2023.
The Company continues to strengthen its on-demand grocery delivery proposition, with significant progress achieved in the period, including new partnerships with Central England Co-op in the UK and Albert Heijn and Spar in the Netherlands. Progression also continues in Canada, with a total of 11 Skip Express Lanes now in operation.
The Company’s new, long-term global strategic partnership with McDonald’s is expected to drive operational and efficiency improvements, as well as additional marketing exposure.
Management updates its guidance for the full year of 2022:
o    GTV to grow by mid-single digit year-on-year in 2022 (previously mid-teens)
o    2022 adjusted EBITDA margin in the range of minus 0.5% to minus 0.7% of GTV (previously minus 0.6% to minus 0.8%)
The long-term objectives remain unchanged:
o    In excess of €30 billion of GTV to be added over the next five years
o    Long term group adjusted EBITDA margin in excess of 5% of GTV

The Management Board confirms its alignment with shareholders in wanting to both create and realise value from the Company’s highly attractive portfolio of assets. As such, management is currently, together with its advisers, actively exploring the introduction of a strategic partner into and/or the partial or full sale of Grubhub. There can be no certainty that any such strategic actions will be agreed or what the timing of such agreements will be. Further announcements will be made as and when appropriate.

[1] Adjusted EBITDA is defined as operating income / loss for the period adjusted for depreciation, amortisation, impairments, share-based payments, acquisition and integration related expenses and other items not directly related to underlying operating performance

Just Eat Takeaway.com
Jitse Groen, CEO
Brent Wissink, CFO
Joerg Gerbig, COO

Analyst and investor conference call and audio webcast
Jitse Groen, Brent Wissink, and Joerg Gerbig will host an analyst and investor conference call to discuss the Q1 2022 trading update at 10:30 am CET on Wednesday 20 April 2022. Members of the investor community can follow the audio webcast on https://www.justeattakeaway.com/investors/results-and-reports/.

Media and wires call
Jitse Groen will host a media and wires call to discuss the Q1 2022 trading update at 8:30 am CET on Wednesday 20 April 2022. Members of the press can join the conference call at +31 20 531 5843.

Additional information on https://justeattakeaway.com
●         Just Eat Takeaway.com Analyst Presentation Q1 2022
 
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This press release contains inside information (i) as meant in clause 7(1) of the Market Abuse Regulation and (ii) in terms of Article 7(1) of the Market Abuse Regulation as it forms part of UK law pursuant to the European Union (Withdrawal) Act 2018.

Unaudited figures
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Disclaimer
Statements included in this press release that are not historical facts are, or may be deemed to be, forward-looking statements, including “forward-looking statements” made within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements may be identified by the use of forward-looking terminology, including the terms “anticipates”, “expects”, “intends”, “may” or “will” or comparable terminology, or by discussions of strategy, plans, objectives, goals, future events or intentions. Forward-looking statements may and often do differ materially from actual results, reflect the Company’s current view with respect to future events and are subject to risks relating to future events, including risks from or uncertainties related to innovation; competition; brand & reputation; acquisitions; global strategic projects; technological reliability and availability; social change, legislation & regulation; data security and privacy; financial reporting, people, operational complexity of hybrid model and integration & transformation, as well as those contained in the Company’s filings with the SEC, including the Company’s registration statement on Form 20-F and Current Reports on Form 6-K, which may be obtained free of charge at the SEC’s website, http://www.sec.gov, and the Company’s Annual Reports, which may be obtained free of charge from the Company’s corporate website, https://justeattakeaway.com. Past performance is no guide to future performance and persons needing advice should consult an independent financial adviser. Forward-looking statements reflect knowledge and information available at, and speak only as of, the date they are made, and the Company expressly disclaims any obligation or undertaking to update, review or revise any forward-looking statement contained in this announcement. Readers are cautioned not to place undue reliance on such forward-looking statements.